Refund Policy

Last Updated: [01/02/2026]
Company: BADRANO LLC

At BADRANO LLC, we stand behind the quality of our products. If you are not satisfied with your purchase, you may request a return or refund in accordance with the policy below.

1. Return Eligibility

You may request a return if:

• The request is made within 30 days of the delivery date.

• The item is unused, undamaged, and in its original packaging.

• Proof of purchase (order number or receipt) is provided.

Items returned without prior approval may not be accepted.

2. How to Request a Return

To start a return, please email us at:

📧 support@badrano.com

Include the following:

• Order number

• Item(s) you wish to return

• Reason for the return

• Photos (required if the item is damaged or incorrect)

We will review your request and provide return instructions if approved.

3. Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to the original payment method.

• Refund processing times may vary depending on your bank or payment provider.

4. Shipping Costs

• Original shipping fees are non-refundable, unless the return is due to a defective or incorrect item.

• Return shipping costs are the responsibility of the customer unless otherwise required by law or approved by BADRANO LLC.

5. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect:

• Contact us at support@badrano.com within 7 days of delivery.

• Include photos clearly showing the issue.

We will review the case and provide a replacement, refund, or suitable resolution.

6. Non-Returnable Items

The following items are not eligible for return:

• Items marked Final Sale or Non-Returnable

• Used, altered, or damaged items not caused by our error

• Items returned without prior approval

7. Order Cancellations

• Orders may be cancelled only before they are processed or shipped.

• Once an order has been shipped, it cannot be cancelled and must follow the return process instead.

8. Exchanges

We currently do not offer direct exchanges.
If eligible, you may return the item for a refund and place a new order.

9. Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective once posted on this page.

10. Contact Us

For any questions regarding returns or refunds, please contact:

BADRANO LLC
📧 support@badrano.com